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  • Monday, Mar 2nd
    10:00am - 11:30am CT
    How To Build a Consumer-Centric Organization That’s Getting Healthcare Right
    Location: George R. Brown - Room 370
    Mark Clement – TriHealth
    Care Transformation
     Credit(s): 1.5
  • Monday, Mar 2nd
    10:00am - 11:30am CT
    Healthcare Without Walls: Scalable Solutions from Military Field Operations
    Location: George R. Brown - Room 371
    Penny L. Cannon – U.S. Army Reserve
    Andrew R. Adamich, OD – National Guard Bureau
    Cherie Jennings, CRNA – U.S. Army Reserve
    Leiry Dominguez – U.S. Army Reserve
    Care Transformation
     Credit(s): 1.5
  • Monday, Mar 2nd
    2:00pm - 3:00pm CT
    Transforming the Patient, Provider and Caregiver Journey Through Technology Innovation
    Location: George R. Brown - Room 360
    Sanjeev Sah, MHA – Novant Health
    Karen Joyce, PhD – Surescripts
    Noellee Clarke, MD, FAMIA – Novant Health
    Care Transformation
     Credit(s): 1.0
  • Monday, Mar 2nd
    2:00pm - 3:00pm CT
    Managing Behavioral Health Crisis: Contemporary Approaches
    Location: George R. Brown - Room 361
    Stephen M. Merz, FACHE – Sheppard Pratt Solutions
    Leslie S. Zun, MD – Hamdard Health Alliance
    Care Transformation
     Credit(s): 1.0
  • Monday, Mar 2nd
    4:30pm - 5:30pm CT
    Leading the Future of Cancer Screening: Innovation, Efficiency and Equity in Health Systems
    Location: George R. Brown - Room 371
    Travelle Ellis, MD, PhD – Exact Sciences
    Evan Varadi – Privia Health
    Keith K. Fernandez, MD – Privia Health
    Care Transformation
     Credit(s): 1.0
  • Monday, Mar 2nd
    4:30pm - 5:30pm CT
    Putting the Patient Back in “Patient Safety” Amid Complexity and Technology Innovation
    Location: George R. Brown - Room 342
    Patricia McGaffigan, RN, CPPS, CPHFH – Institute for Healthcare Improvement
    Beth Daley Ullem – Patients for Patient Safety US
    Eric Thomas, MD – McGovern Medical School at UT Health Houston
    Care Transformation
     Credit(s): 1.0
  • Tuesday, Mar 3rd
    9:30am - 10:30am CT
    Playbook for Building a Behavioral Health Strategy and Continuum
    Location: George R. Brown - Room 310A/B
    Alice Nuttall, RN, FACHE – Lakeland Regional Health
    Jared S. Roe, LICSW-S, FACHE – OPENMindEd LLC
    Erika Rohan, RN, PMH-BC – Acadia Healthcare
    Care Transformation
     Credit(s): 1.0
  • Tuesday, Mar 3rd
    9:30am - 10:30am CT
    From the Front Line to the Bottom Line: How Leaders Align People, Process and Performance
    Location: George R. Brown - General Assembly B
    Jessica T. Long – Core Clinical Partners
    Angela Katrina Stiggins, RCP, RRT – CommonSpirit Memorial Hospital
    Rachel Thompson, MD, FACP – Core Clinical Partners
    Care Transformation
     Credit(s): 1.0
  • Tuesday, Mar 3rd
    10:45am - 11:45am CT
    The 360° Provider View: Driving Safety and Excellence with Connected Technology
    Location: George R. Brown - Room 360
    Care Transformation
     Credit(s): 1.0
  • Tuesday, Mar 3rd
    10:45am - 11:45am CT
    Beyond the Bot: The Rise of AI Agents in Real Healthcare Workflows
    Location: George R. Brown - Room 371
    Kali Arduini Ihde – Northwestern Medicine
    Laura Marquez, CHCIO, CDH-E – University of Utah Health
    Zain Ismail – AVIA/The Healthcare Rap Podcast
    Care Transformation
     Credit(s): 1.0
  • Tuesday, Mar 3rd
    2:00pm - 3:00pm CT
    Gen AI Marketing Ops: How Workforce Transformation Enables It
    Location: George R. Brown - Room 320
    Lance R. Bradshaw – Intermountain Health
    Tim Shonsey – Intermountain Health
    Care Transformation
     Credit(s): 1.0
  • Tuesday, Mar 3rd
    3:15pm - 4:15pm CT
    Healthcare Delivery of the Future: Leveraging Advanced Technology in a Virtual Care Center
    Location: George R. Brown - Room 362
    Emily Ruggiero – OSU Physicians
    Brian Mitchell, CPHIMS, CHCIO – The Ohio State University Wexner Medical Center/OSU Physicians
    Kevin J. Goist, MD, FACP – The Ohio State University Wexner Medical Center
    Care Transformation
     Credit(s): 1.0
  • Tuesday, Mar 3rd
    4:30pm - 5:30pm CT
    Borderline Innovation: How El Paso Healthcare Leaders Are Transforming Care at the Crossroads of Cultures
    Location: George R. Brown - Room 370
    Frantz M. Berthaud, FACHE – University Medical Center of El Paso
    Art Garza, FACHE – Del Sol Medical Center
    Ginger Raya, EdD – UT Health Houston School of Public Health
    Cindy A. Stout, DNP, RN, NEA, BC – El Paso Children's Hospital
    Care Transformation
     Credit(s): 1.0
  • Tuesday, Mar 3rd
    4:30pm - 5:30pm CT
    Leadership Insights: Joint Commission New Directions—Rewiring the Future of Safe, High-Quality Care
    Location: George R. Brown - Ballroom A
    Jonathan B. Perlin, MD, PhD, FACMI – The Joint Commission Enterprise
    Care Transformation
     Credit(s): 1.0
  • Wednesday, Mar 4th
    7:30am - 9:00am CT
    C-suite Address and Breakfast: Forging One Future—Building Culture and Teams Through Transformational Change
    J.P. Gallagher, FACHE – Endeavor Health
    Care Transformation
     Credit(s): 0
  • Wednesday, Mar 4th
    9:30am - 10:30am CT
    Building an Ambulatory Strategy That Elevates Access, Experience and Growth
    Location: George R. Brown - General Assembly A
    Craig E. Deao – Huron
    Inga Lennes, MD – UCSF Health
    Care Transformation
     Credit(s): 1.0
  • Wednesday, Mar 4th
    10:45am - 11:45am CT
    The New Horizon for Harm Response Programs: What Every Senior Executive Should Know
    Location: George R. Brown - Room 360
    Thomas H. Gallagher, MD, MACP – University of Washington
    Angela Green, PhD, RN, CPHQ – Johns Hopkins Health System
    Care Transformation
     Credit(s): 1.0
  • Wednesday, Mar 4th
    2:00pm - 3:00pm CT
    Solutions-Focused Strategies To Improve Access to Care: Successes of a Virtual-Only Specialty Care Program
    Location: George R. Brown - Room 342
    Jillian B. Harvey, PhD – Medical University of South Carolina
    Emily H. Warr – Medical University of South Carolina
    Caitlin Koob, PhD, OTR/L – Medical University of South Carolina
    Care Transformation
     Credit(s): 1.0
  • Wednesday, Mar 4th
    3:15pm - 4:15pm CT
    Redefining the Healthcare Journey Through a Hospitality Lens
    Location: George R. Brown - General Assembly A
    Abigail A. Campos – NYC Health + Hospitals/Elmhurst
    Helen Arteaga, PhD – NYC Health + Hospitals/Elmhurst
    Pierre Pham – NYC Health + Hospitals/Elmhurst
    Donato Cipriano, PHR, SHRM-CP – NYC Health + Hospitals/Elmhurst
    Care Transformation
     Credit(s): 1.0
  • Wednesday, Mar 4th
    3:15pm - 4:15pm CT
    The Future of Healthcare Delivery: How Technology and Collaboration Are Transforming Patient Care
    Location: George R. Brown - Room 342
    Chris Bergstrom – Amalgam RX
    Keith K. Fernandez, MD – Privia Health
    Ellen Bateman – Sanofi
    Care Transformation
     Credit(s): 1.0