Care Transformation
Ambulatory care is the growth engine for most health systems—that is, if access and capacity exist. Many organizations struggle to deliver (and sustain) the improvements in access and capacity required to achieve their growth aspirations. Executives must rethink how they approach the ambulatory enterprise to compete more successfully on access, drive consumer loyalty and fuel growth.
Learn how one health system built and executed a comprehensive strategic portfolio to transform its ambulatory business unit by elevating the access experience for consumers, staff and clinicians. Attendees will gain insight into their approach for establishing robust capacity management, enabling self-service capabilities and evolving the underlying operating model. Leaders will walk away with a blueprint for how to set up the ambulatory enterprise to meet today’s care demands while enabling tomorrow’s growth.
Craig E. Deao
Managing Director
Huron
Inga Lennes, MD
President of Faculty Practice Organization/SVP of Ambulatory Services
UCSF Health