Director, System Access and Specialty Scheduling
Houston Methodist
Erica Simon is a distinguished healthcare executive with a proven record of leading enterprise-wide transformation, delivering measurable operational gains, and shaping strategic direction across complex health systems. With over 22 years of progressive leadership experience, she has built a reputation for turning ambitious goals into tangible results that elevate patient care, strengthen organizational performance, and create sustainable growth.
As Director of System Access and Scheduling for Houston Methodist, Erica leads high-impact initiatives that enhance patient experience, expand capacity, and optimize workforce performance across the health system’s diverse service lines. Her industrial engineering background informs her data-driven approach, blending operational discipline with innovative problem-solving to address critical access challenges. She has earned industry acclaim, including the prestigious Calabrio One “Enabler” Award and the 2025 Access Champion Award from the Patient Access Collaborative (PAC), where she is recognized nationally as a thought leader. Erica also holds certifications as a Certified Specialist in Managed Care (CSMC) and in Ambulatory Access Center Management (CAACM), underscoring her expertise in access operations and leadership.
Erica’s influence extends beyond Houston Methodist. She is an active and committed community leader, serving in governance and advisory roles for organizations advancing health equity, youth development, and leadership cultivation. Her leadership tenure in multiple non-profit organizations, includes chairing strategic committees, orchestrating large-scale programming, and developing initiatives that prepare the next generation of leaders.
Respected for her strategic vision, operational excellence, and ability to inspire high-performing teams, Erica is known for navigating complexity with clarity and precision. She holds an MBA from the University of Houston–Clear Lake and a Bachelor’s degree in Industrial Engineering from Texas A&M University. A proud wife and mother of three daughters, she continues to apply her expertise, energy, and influence to drive meaningful, measurable impact in healthcare and the community.
Leveraging Technology & Innovation to Improve the Patient Journey and Access to Care
Wednesday, March 4, 2026
3:15pm - 4:15pm CT